Thank you for choosing HerkimerCrystalsOnline.com. All purchases
come with our guarantee that the Herkimer Diamond you order were
mined in Herkimer and Montgomery counties, NY state. With the
exception of machine faceted crystals (5 mm and smaller), the
crystal pictured is the Herkimer Diamond you are ordering.
ORDERING INFORMATION
If you are purchasing with check, money order, or
Internationally. |
Credit Card - Order with Paypal
If you choose to purchase with a credit card (via Paypal),
please use the "Add to cart" links on the site. Paypal
membership is not required. |
Payment Information
Payments accepted via:
- Credit Card orders are accepted via Paypal.
Simply order with the "Add to Cart" link located on the page of
the crystal you wish to order. Paypal membership is not
required. International orders can be purchased with a credit
card, Paypal will offer International shipping options.
- Certified checks and money orders (US banks
only, allow additional days for funds to clear)
- Personal checks (allow additional days for
funds to clear, US banks only)
Check or Money Order, ordering via eMail
If you prefer to pay for your order with check or money order:
- Email us with the grade, size
and price of the crystal you would like to order. If you are
familiar with "cut & paste", you can paste the web page url
address in your email.
- When we receive your order, we will email you a confirmation
invoice and a mailing address for payment.
- Crystals ordered via email will be placed in a "pend status"
for 7 days awaiting payment.
Domestic United States Shipping
Orders are shipped via United States Postal Service (USPS)
Buyer pays shipping:
Domestic US Shipping Rates
$ 0.01 - |
$ 50.00 |
$ 4.75 |
$ 50.01 - |
$ 135.00 |
$ 6.75, Insured |
$ 135.01 - |
$ 225.00 |
$ 9.90, Insured |
$ 225.01 - |
& up |
FREE |
MATRIX - USPS Flat Rate Priority Shipping Rates
Medium |
$ 13.65 |
Large |
$ 16.85 |
We are happy to now offer larger matrix
specimens for sale. Due to the weight and size of these
Herkimer specimens, additional shipping rates apply.
All larger and heavy matrix are shipped USPS Flat Rate
Priority Mail; this is 1-3 day shipping and includes
insurance.
The Prioirity Shipping rate will be noted on specimens that
require it. Shipping will be added when you click "Add to
Cart" button versus at the end of check out. End of check
out shipping will show $0. |
You should know:
- Correct shipping charges are automatically calculated with
Paypal.
- Orders over $500.00 will require a signature.
- Orders are shipped twice a week (Tues. & Fri.) via US
Postal Service. Let us know if it's a rush order.
- We will not be held responsible for orders shipped to
incorrect Paypal addresses. A confirmation email is sent upon
receipt of all orders that includes the 'ship to' address.
Please reply if this address is incorrect.
International Shipping
International USPS Shipping Rates (VAT Fees Not Included)
Orders over $200 require Flat Rate Priority Shipping
Type Shipping |
Delivery Time |
Order Amount |
Shipping Cost |
Standard 1st class-
Canada |
Delivery time varies |
$ .01 - $ 200.00 |
$ 13.50 |
Flat Rate Priority-
Canada |
6-10 business days |
$ .01 & up |
$ 24.95 |
Standard 1st class |
Delivery time varies |
$ .01 - $ 200.00 |
$ 16.00 |
Flat Rate Priority |
6-10 business days |
$ .01 & up |
$ 35.25 |
You should know:
- International orders paying with a credit card, use the Paypal
"Add to Cart" links on the site.
- Three shipping choices will be offered:
- Standard USPS Shipping - Shipping
time varies according to USPS, no insurance is
available. Orders over $200.00 will automatically ship
Priority.
- Flat Rate Priority USPS Shipping -
Orders include a tracking number. Delivery time is 6-10
days.
- We will not be held responsible for orders shipped to
incorrect Paypal addresses. A confirmation email is sent
upon receipt of all orders that includes the 'ship to'
address. Please reply if this address is incorrect.
- Paypal may not be available in all countries. A money
order drawn on a US bank will be required to order (see
below).
- International orders, without a credit card
please email your order.
- Email, us with the grade, size and price of the crystal
you would like to order. If you are familiar with "cut &
paste", you can paste the web page url address in your
email.
- Specify Standard or Flat Rate Priority Shipping. Orders
over $200.00 USD require Priority shipping.
- When we receive your order, we will email you a
confirmation invoice and a mailing address for payment.
Above International shipping charges apply.
- Payment must be a money order drawn on a US bank in US
dollars.
- Crystals ordered via email will be placed in a "pend
status" for 7 days awaiting payment.
- Orders are shipped Tues. and Fri. via US Postal Service. Let
us know if it's a rush order.
- We cannot be held responsible for International orders and
strongly suggest Priority Mail is chosen for shipping
International orders.
Returns & Cancellations
- If you are unsatisfied with your order for any reason, please
email.
We will fully refund all orders that are returned to us, fully
insured, within 14 days.
- Custom jewelry orders are
not returnable.
- Sale crystals are
not returnable.
- Orders over $200.00 USD are subject to a 20% recoding fee
as well as any PayPal fees incurred.
- Returns will be refunded within 14 days.
- Email from us, may filter to the Junk or Spam mail folder. If
this should occur, mark the message as "not Spam" and add us to
your contacts list. It is the aggressive nature of the spam
filters in the email programs that sometimes mark legitimate
email as spam.
We value your patronage and your satisfaction is
important to us.
We will personally respond to all emails within 24 hours,
weekdays.
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